Solutions
Recurring work management for ongoing operations
Some department work is not one-and-done. It happens every week, every month, every quarter, or on another schedule. DeptOps keeps recurring operational work scheduled, assigned, and visible as it becomes due.
Recurring work should not depend on memory
Common operational problems include:
- Someone has to remember that work is due
- Ownership becomes unclear
- Repeated work gets recreated manually
- Missed work is difficult to spot
DeptOps gives repeating work a defined schedule, clear assignment, and generated upcoming occurrences so teams can see what is coming due and what needs attention.
Create recurring assigned work
On Team, Business, and Organization plans, managers can create recurring work with a schedule, assignee, due dates, and optional related responsibility. Recurring schedules can be daily, weekly, weekdays, monthly, quarterly, yearly, or every N days.
DeptOps generates upcoming occurrences ahead of time so due work can appear in operational views. You can complete individual occurrences; future occurrences remain part of the recurring schedule. Edits can apply to a single occurrence or to that occurrence and future ones.
Assign work to the right owner
Recurring work can be assigned to a specific person or, by managers, to a department queue, giving teams flexibility in who takes responsibility for the work. Each work item uses one assignment target at a time.
You can optionally associate recurring work with a responsibility when you want ownership context. That link is optional.
See what is due
People can see their assigned work and relevant department-queue work in My Work. On Team, Business, and Organization plans, the operations calendar provides another way to review upcoming work, and customizable home dashboard widgets provide additional operational visibility.
Handle work that needs attention
Recurring work can appear in Needs Attention when incomplete work is overdue with high or critical priority, or when incomplete work is blocked. Managers can also see additional operational exceptions on Team plans and above.
Example workflow
For example, a monthly operational review can move through DeptOps like this:
- Monthly Access Review
- Assigned to IT
- Recurring occurrence becomes due
- Appears in My Work and related views
- Team completes the work
- Future occurrence remains on the schedule
Built for operations, not just projects
Recurring department work often continues indefinitely: monthly reviews, administrative checks, quarterly procedures, and routine department maintenance. DeptOps gives that ongoing work a schedule, an assignment, and a place alongside the rest of your department's operations.
For the broader operating model, see operations management software.
Plan availability
Recurring Work and the operations calendar are available on Team, Business, and Organization plans. Free includes one-time Assigned Work but does not include Recurring Work. View full pricing for complete plan details.
Related DeptOps capabilities
Frequently asked questions
What is recurring work management software?
Recurring work management software helps teams create and track operational work that repeats on a schedule, such as weekly checks, monthly reviews, or quarterly procedures. DeptOps generates upcoming occurrences so due work stays visible in My Work and related views.
Can DeptOps assign recurring work to a person?
Yes. Managers can create recurring work and assign it to a specific person. Each occurrence inherits that assignment so the right person sees the work when it becomes due.
Can recurring work be assigned to a department?
Yes. Managers can assign work to a department queue so the department can pick it up when it is not assigned to a specific person. A work item is assigned to either a person or a department, not both.
Can I see recurring work that is due?
Yes. Due and upcoming work appears in My Work. On Team, Business, and Organization plans, the operations calendar provides another view of upcoming work. High-priority or critical overdue work and blocked work can also appear in Needs Attention.
Does DeptOps support one-time work too?
Yes. One-time assigned work is available on every plan, including Free. Recurring work is available on Team, Business, and Organization.
Which DeptOps plans include recurring work?
Recurring Work is available on the Team, Business, and Organization plans. It is not included on Free.
Keep recurring work from becoming forgotten work
Put repeating operational work on a schedule your team can see and complete.