People & Departments
Maintain the people and department structures your organization uses to organize ownership and assigned work.
Solutions
Department Management Software for Clearer Ownership and Work
DeptOps gives departments one place to organize people, responsibilities, ownership, assigned work, and what needs attention.
Running a department is more than managing tasks
Departments carry ongoing responsibilities in addition to individual tasks. Someone still needs to maintain documentation, review access, complete recurring operational checks, keep internal processes current, prepare recurring reports, and manage departmental procedures.
When responsibility, ownership, and assignments live across spreadsheets, email, shared documents, and people's memory, it becomes hard to answer basic questions: Who owns this area? What is due? What needs attention right now?
DeptOps is built for ongoing department operations: keeping responsibilities, ownership, assigned work, and items needing attention organized in one place.
Organize your department in one place
DeptOps brings the operational pieces of a department into one system so people, ownership, and work stay connected.
Responsibilities & Ownership
Define ongoing responsibilities for a department and associate primary and optional backup ownership so accountability stays visible over time.
Assigned Work
Create one-time work, assign it to a person or a department queue, set due dates and priorities, and track it through completion. Managers can assign work to a department queue; people can take on work assigned to them.
Recurring Work
On Team, Business, and Organization plans, managers can create recurring operational work so repeating activities are not recreated from scratch each cycle. Recurring work is not included on Free.
Needs Attention
The dedicated Needs Attention page is available to department managers and organization admins. It can surface high-priority or critical overdue work and blocked work. On Team plans and above, it can also include responsibility ownership health issues and other operational exceptions.
My Work
Individuals see work assigned to them and their primary department queue. Department managers can switch to My Team to view work for people in their managed departments. Organization admins can use My Team for organization-wide visibility.
Responsibilities and work are different
DeptOps keeps ongoing accountability separate from individual items that can be completed.
Responsibilities
What are we responsible for?
- Maintain backup procedures
- Review vendor access
- Maintain department documentation
Assigned Work
What needs to be done?
- Complete this month's backup review
- Review vendor access by Friday
- Update the documentation
Completing a work item does not remove the responsibility behind it. That distinction helps departments keep ownership clear even as individual tasks come and go. Learn more about responsibility management.
Department visibility
DeptOps supports multiple departments within the capacity limits of your plan. Department managers can see work and ownership for the departments they manage. Organization admins have broader organizational access.
Parent and child department hierarchy, plus organization-wide rollup views, are available on Business and Organization plans. Free and Team support flat department structures within their department limits.
See DeptOps pricing for exact user and department capacity by plan.
Who it's for
DeptOps can be used by departments and teams that manage ongoing responsibilities and operational work.
IT departments
Track ownership for access reviews, documentation, backup procedures, recurring checks, and other ongoing IT responsibilities.
Operations teams
Define who owns ongoing processes and keep one-time and recurring operational work visible.
Administrative departments
Organize recurring procedures, reports, shared responsibilities, and backup ownership.
Finance teams
Ongoing accountability for reviews and operational work that repeats.
HR departments
Keep ownership and assigned work clear for ongoing department processes.
Other operational teams
Any team that needs ownership and work for ongoing department operations.
Related DeptOps capabilities
Frequently asked questions
What is department management software?
Department management software helps teams organize the ongoing operations of a department: who belongs to it, what the department is responsible for, who owns those responsibilities, and what work needs to be completed. DeptOps focuses on that operational picture rather than project timelines alone.
How is DeptOps different from project management software?
Project management software is typically organized around projects, tasks, timelines, and deliverables. DeptOps is organized around ongoing department operations. It separates Responsibilities (persistent ownership) from Assigned Work (things that need to be completed), so teams can manage work that continues beyond individual projects.
Can DeptOps manage multiple departments?
Yes. Free supports 1 department. Team supports up to 5 departments. Business supports up to 15. Organization supports unlimited departments. Department hierarchy (parent and child departments) is available on Business and Organization plans.
Can I assign responsibilities to people?
Yes. Each responsibility belongs to a department and can have a primary owner and an optional backup owner. You can also mark that a backup is not required.
Can DeptOps track recurring work?
Yes, on Team, Business, and Organization plans. Free includes one-time assigned work. Recurring work supports patterns such as daily, weekly, weekdays, monthly, quarterly, yearly, and every N days.
Can department managers see their team's work?
Yes. Department managers can use My Team scope on Home and My Work to see work for people in their managed departments. Organization admins can use My Team for organization-wide visibility. Standard users see their own work in Me scope. Organization-wide rollups are available on Business and Organization plans.
Bring your department's work and responsibilities together
Start free with up to 5 users and 1 department. Organize people, ownership, and work in one place.