Solutions
Operations management software for the work that keeps departments running
Organizations have important work that continues beyond individual projects: ongoing responsibilities, recurring work, one-time operational work, forms, ownership, and items that need attention. DeptOps brings those operational pieces together in one place.
Operations are more than a task list
Operational management means being able to answer the questions DeptOps is built around.
- What are we responsible for?
- Who owns it?
- What needs to be done?
- What repeats?
- What currently needs attention?
The DeptOps operating model
DeptOps connects the core pieces of ongoing department operations so teams can see responsibilities, ownership, work, and what needs attention in context.
People
Departments
Responsibilities
Ownership
Assigned Work & Recurring Work
Needs Attention
Responsibilities
Responsibilities capture ongoing areas of accountability. Primary and optional backup owners make it clear who owns each responsibility and who provides coverage. Learn more in responsibility management software.
Assigned work
Create one-time work on any plan, or recurring operational work on Team, Business, and Organization. Managers can create recurring work and assign work to a person or a department queue. Work can optionally be connected to a responsibility for additional ownership context. Details: recurring work management.
Needs Attention
Needs Attention gives department managers and organization admins a focused view of operational items that require intervention.
Depending on the applicable feature and plan, this can include high-priority or critical overdue work, blocked work, responsibility ownership health issues, form review items, and template updates requiring attention.
Forms
Basic forms are available starting on Free and give teams a structured way to collect operational information, including information needed to complete work.
Business and Organization plans add form approval workflows so submissions can be reviewed before approval.
Operational visibility
Home dashboards help people and managers see relevant work and ownership. Customizable dashboards and standard operational reports are available on Team plans and above. Business and Organization add advanced reporting, and organization admins also get audit history.
Operations Map
On Team, Business, and Organization plans, Operations Map helps managers visualize relationships between department responsibilities, incomplete work, and ownership.
For responsibility coverage analysis, Business and Organization plans also include Operational Resilience, a separate capability that can show coverage and simulate the impact of a person being unavailable.
Built around departments
DeptOps supports multiple departments based on plan capacity. Business and Organization plans add parent and child department hierarchy and organization-wide visibility. Learn more about department management software.
Built for ongoing operations
Projects are typically organized around defined work, timelines, and deliverables. Department operations continue.
DeptOps focuses on the ongoing responsibilities, ownership, one-time work, and recurring work required to keep departments operating.
Plan progression
- Free5 users1 department
- Team - $29/month50 users5 departments
- Business - $49/month250 users15 departments
- Organization - $99/monthUnlimited usersUnlimited departments
Related DeptOps capabilities
Frequently asked questions
What is operations management software?
Operations management software helps organizations coordinate ongoing department activity such as responsibilities, ownership, assigned work, recurring routines, forms, and items that need attention. DeptOps brings those elements together around the departments responsible for the work.
Is DeptOps project management software?
DeptOps is focused on ongoing department operations rather than traditional project management. It combines persistent Responsibilities with one-time and recurring Assigned Work so teams can manage accountability and operational work together.
Can DeptOps manage ongoing responsibilities?
Yes. Departments can define responsibilities with primary and optional backup owners so ongoing accountability stays visible separately from individual work items.
Can DeptOps manage recurring operational work?
Yes, on Team, Business, and Organization plans. Free includes one-time work. Recurring work supports common operational schedules such as weekly, monthly, and quarterly patterns.
Can DeptOps support multiple departments?
Yes. Plan limits scale from 1 department on Free to unlimited on Organization. Parent and child department hierarchy is available on Business and Organization.
Does DeptOps include forms?
Yes. Basic forms are available starting on Free. Form approval workflows (review before a submission is approved) are available on Business and Organization.
Does DeptOps provide dashboards and reporting?
Yes. Customizable home dashboards and standard operational reports are available on Team and above. Advanced reporting is available on Business and Organization. Audit history is available to organization admins on Business and Organization. Operations Map is available on Team and above.
Give ongoing operations a home
Keep responsibilities, ownership and operational work visible in one place.